Refund policy

Please be aware store coupons, discounts, free shipping or sales can not be combined together. One offer or one coupon or sale at the time. Offers, discounts, sales, coupons can’t be combined with the free shipping.

Because of the nature of soap products, and for safety and contamination concerns, refunds or exchanges are available only if your order has not already been shipped.  If you require a refund or exchange prior to shipping, please contact me as soon as possible at selesteres@gmail.com

Orders cannot be cancelled, refunded, or exchanged once they have left the possession of NPB, and have been picked up by USPS or dropped off at a USPS facility.

Please keep in mind that every nose is different and scents may be perceived differently per person. We do our best to describe the scents based on the fragrance and essential oils that are used and descriptions given by the manufacturers. Also, note that even non-fragranced soap will have a slight scent due to the ingredients used. No added fragrance or essential oils are added to the non-fragranced soaps. On occasion, a non-fragranced soap bar may absorb scent based on the soap surrounding it on the curing rack.

NPB reserves the right to cancel any unshipped order, including on the basis of suspicious or fraudulent activity.